Welcome to Reflo Naturals. These Terms and Conditions govern your use of our website and the purchase of our eco-friendly products, including but not limited to incense sticks, dhoop, air fresheners, and vermicompost derived from repurposed temple offerings.
By accessing our website or purchasing products, you agree to be bound by these Terms and Conditions.
- Acceptance of Terms
By using our services or purchasing products through our online shop, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
- Nature of Products
Reflo Naturals specializes in handcrafted products made from recycled floral waste. Due to the organic and artisanal nature of our raw materials:
Products may vary slightly in color, texture, and scent profile between batches.
The burning time of incense and dhoop is approximate and may vary based on environmental conditions.
Vermicompost is a natural biological product; nutrient levels may vary naturally.
- Orders and Pricing
All prices are listed in local currency and include applicable taxes unless stated otherwise.
We reserve the right to change prices or discontinue products without prior notice.
An order is only considered accepted once you receive a formal confirmation email from us.
- Shipping and Delivery
We aim to process and dispatch orders within 2–5 business days.
Delivery timelines provided at checkout are estimates.
Reflo Naturals is not liable for delays caused by third-party courier services or incorrect address information provided by the customer.
- Returns and Refunds
Due to the nature of our products, we typically do not accept returns unless the item received is physically damaged or incorrect.
If you receive a damaged product, please contact us within 48 hours of delivery with photographic evidence.
Approved refunds will be processed to the original payment method within a standard banking timeframe.
- Environmental Commitment
As a sustainability-focused initiative, we encourage mindful purchasing to reduce the carbon footprint associated with unnecessary shipping and returns. We strive for zero-waste packaging and appreciate your support in this mission.
- Intellectual Property
All content on this website—including logos, branding, product descriptions, and imagery—is the property of Reflo Naturals. Unauthorized use, reproduction, or distribution of this material is strictly prohibited.
- Limitation of Liability
Reflo Naturals shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our total liability shall not exceed the amount paid for the specific product in question.
- Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Reflo Naturals is registered.
- Contact Information
For any questions regarding these Terms, please reach out to us via the contact details provided on our official website.
support@reflonaturals.com
Phone: +91 7038172664