At Reflo Naturals, we are committed to delivering our eco-friendly products such as Incense, Dhoop, Air Fresheners, and Vermicompost—in the most sustainable and efficient manner possible.
- Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been dispatched.
- Shipping Rates
Shipping charges are calculated based on weight and destination and are displayed at the time of checkout.
We may offer free shipping on orders above a certain value as specified on our website.
- Estimated Delivery Timeframes
Local/Metro Areas: 2 to 5 business days.
Other Regions: 5 to 8 business days.
Remote Locations: Up to 12 business days.
Note: Delivery times are estimates and may vary due to external factors like weather or carrier delays.
- Shipment Tracking
Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 24 hours for the tracking information to update on the courier’s website.
- Specific Product Handling (Vermicompost)
Because vermicompost is a heavy, organic material, it may be shipped in separate parcels from our aromatic products (incense/dhoop) to ensure the best protection and lowest possible shipping cost.
- Contact Us
If you have not received your order within 12 business days of your shipping confirmation, please contact us with your order number for assistance.
support@reflonaturals.com